Our Company

Optimum Service is a division of Seventy One Group Limited

Established in 1971. The Company began as a one man band operating from a garage in Burgess Hill. The only engineer and still current owner (but retired as an engineer) Roger Hurkett soon became well known locally as more and more people ditched the laundrette and rubber gloves to buy their own washing machines and dishwashers. Something that upto then had been seen as a luxury.

Not long afterwards it became apparent that larger premises and more engineers were needed and the first shop front was opened in Queens Crescent, Burgess Hill. Since then we have moved to Haywards Heath where we have changed premises three times and added a second large sales showroom in Southwick.

Over the years we have become one of the leading domestic appliance repair companies throughout most of Sussex and South Surrey specialising in repairing all kitchen appliances including washers, dryers, dishwashers, cookers, microwaves and refrigeration. We have a team of highly skilled and experienced engineers ready to help should the unfortunate happen and your appliance break down.

We have gained service agencies in our area for some of the largest and most successful brands in the UK including AEG, Beko, De Dietrich, Electrolux, Rangemaster, Smeg and Zanussi.

We are founder members or DASA (The Domestic Appliance Service Association) and have gas engineers registered with ‘The Gas Safe Register’ no 9265.  We are a well known Electrolux Serviceforce agent and a Domestic and General Approved Service Centre. We are also Repaircare agents.

Please see the map below for a breakdown of the area our engineers cover. We call out to you and should you need an engineer we will arrange a suitable appointment


 service area map


  • Peace of Mind

    Our company has been repairing kitchen appliances for over 40 years and have engineers in your area on daily basis. We are authorised service agents for some of the biggest manufacturers including ZANUSSI BEKO AEG ELECTROLUX SMEG RANGEMASTER BLOMBERG TRICITY BENDIX AND PARINSON COWAN. We are a SERVICEFORCE agent, a Domestic and General approved Service Centre and founder members of DASA (the ...

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  • Authorised Service Agent

    Optimum are authorised service agents in our area for the brands below. This means that our engineers are trained and endorsed to repair on behalf of the manufacturer. We repair their products during the warranty period, extended insurance and as a chargeable call for customers without any current insurance. We use genuine spares and offer a full twelve month warranty on on all parts ...

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